Over the last 20 years, we have seen a lot of changes in travel industry due to the rise of internet. In the past, travel agencies were the easiest medium for people to book a vacation. But today, the advancement has given rise to amazing technologies like electronics and gadgets. The web has been the best invention that we have ever seen; it just takes few minutes to book a trip with only few clicks. Thus, have a look at our write--up on how the travel industry has changed over the years.
1. Online Booking
One of the largest impacts on travel agency has been the rise of online booking. Customers no longer need to wait for any travel agency to book tickets for them. The technology is so advanced that with the help of their smart phones they can book the entire trip themselves. So, if you are planning to book a vacation then you don’t have to wait for any travel agency to book a ticket for you, instead you can book it by yourself.
2. Cab Services
Earlier people had to wait for a long time for public vehicles for travelling to their destinations. But today, travel industry is so advanced that many companies are providing cab facilities at minimal cost. Whenever you are driving, you tend to lose lot of time and will not be able to complete the work. Instead if you opt for cabs, you can easily complete your work. So, cabs can actually be a greater saver of time and money. As cab services are available at anytime, you can easily avail this service and reach your destination safely.
3. Changing Markets
Due to the impact of technology, services to clients are increasingly focused and are becoming more experiential-based than destination-driven. Customer service is becoming easier, faster and cost-effective with the help of social media. Technology is providing the relevant data for travel agencies to simplify their operations and improve revenues. So, it’s not too late, you can use these technologies to promote your business.
Earlier, there was a notion that only people with more money or officials were able to travel through flights. But now, many airline companies are coming up with cost-effective ideas related to flight rates, so that even middle class people can also travel in flights for shorter distances through low cost. So, going for low-fare airlines can help people save a lot of expenditure, especially when booking early.
5. Mortar Agencies
As more people book in online, fewer of them are heading towards mortar agencies. Spending hours together for searching best travel deals on computer and wasting lot of time can be avoided by directly dealing with travel agencies. Travel agencies have access to information about rates and routes that a normal person might not be familiar. So, instead of wasting a lot of time on searching, dealing directly with travel agents would be a better option.
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