Technological innovation allows the modification of the way and places where people work. The present company is about versatility, real-time venture, and worldwide offices. Video, smartphones, tablets, speech recognition devices, or social networking are more and more used to provide instant interaction and cooperation within a company. Businesses and users keep moving away from ineffective and costly systems of the past-byod-its-personal/#' target='_blank'>mobility and deploy savvy technical solutions to enable them to interact faster and better with clients and prospects alike.
Mobility via Speech Technology
Old directory-trees and voicemail messages techniques are not very useful for workers and clients who are using various cell phone gadgets and linking from distant places. They are time consumers. Speech technologies have been around for a while and today’s conversation technology helps mobile workforce locate, connect and work together in real-time.
Take for example speech technology devices within enterprises: call recipients enjoy options like transcribing voice messages to text, enabling the recipient to efficiently review and manage content than voice, and avoid manual transcription of items like names, phone numbers, and addresses. Spoken words can be translated to text and the typed words could be converted to speech, creating a seamless communications experience for both parties.
Real Time Collaboration & Business Integration
Features as multiparty video calling and data sharing come in a variety of mobile apps that can be used over wireless and broadband networks. Cloud-based communications products providers offer web based desktop and laptop systems for enterprises and businesses that can be accessed from a variety of business partners and clients.
Presence-aware help desks, integrated contact center solutions and other programs that can be used by different clients and business partners outdate keypads.
Dispersed Workforce and BYOD
Doubled by BYOD mobility, mobile endpoint devices provide greater flexibility in all call handling and messaging for both person-to-person and business contacts. Your customers and employees are using diverse devices to contact you and access your data. With a dispersed workforce come the additional issues of supporting a BYOD environment.
Already many enterprises enjoy Unified Communication solutions benefits integrated with business applications and processes. Employees access the tools they need from no matter what applications they are in, without having to switch to other.
Therefore communicating and collaborating via speech technology becomes a way of increasing the company’s productivity and great customer service. It’s time that old “telephone answering” techniques exploit the benefits of UC-enabled telephony capabilities.
Keywords: mobility, byod, cloud
By: Amy S
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Read other Articles from Amy S:
- Adoption of Speech Technology within Enterprises
- Cloud-Based Speech Technology
- Unified Communications And Speech Technology
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Article ID 1004344 (Views 692)
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